Helping stuck clients is a routine challenge. Read on for a quick-take on four practical steps to help clients move forward, or download the article Why Clients Get Stuck The influx of 24/7 news and social media plays on client’s emotions, drowning out the thoughtful advice of their professional. The emotions clanging around the client’s head
Happy clients during good times can turn panicky, or even angry in bad times. Read on for how to adapt to client mood in two minutes. For a deeper dive, download the full article. Jekyll & Hyde? Most professionals have faced a client acting out of character. Though uncomfortable, this is entirely to be expected.
The very best of 2022 was seeing so many people in-person. I’m very grateful for live conferences this year. It was wonderful! Until we meet in 2023, here’s some virtual gifts from the best of 2022. Best of 2022 with Hartford Funds Thank you to my friends at Hartford Funds for inviting me to write practical articles for
The motivational research concludes that money is not a sustainable motivator, with one exception: people expect to be paid the market value of the job. If someone is significantly underpaid, more money corrects that problem. After that, money alone doesn’t provide long term motivation or job satisfaction. In fact, recent research reveals that money as
There’s no Google Maps for leading in volatile times. Instead of trying to predict the unpredictable, hang onto the guide ROPE of leading in volatility. Focus the team on being: Realistic, Optimistic, Productive, and Efficient. Read on for a summary and download the full article from the October, JFP. Realistic Research shows clear-eyed realism is essential